Services
Personalize Your Orders with Elegant Packaging
Common Question Answer
Where are your physical locations situated?
Our retail spaces are positioned across major metropolitan areas globally, providing a welcoming environment to explore our collections and receive expert styling guidance.
What is your process for handling online returns?
We permit returns up to 30 days following your purchase for merchandise in pristine condition with original tags intact. Head to our Returns section for step-by-step guidance on initiating a return.
What regions do you offer shipping to?
We provide global shipping to numerous destinations. Browse our Shipping Information section to view the comprehensive list and applicable delivery costs.
What should I understand about tariffs, levies, and customs fees?
Tariffs and levies are factored into your checkout total for most areas. Certain international shipments may incur supplementary customs charges, which remain the buyer's responsibility.
How do I pick up my purchase at a store location?
Choose the 'In-Store Pickup' option at checkout and retrieve your order from any of our partner locations. We'll send you a notification once your purchase is prepared for collection.
Can I purchase a tangible gift card?
Absolutely, tangible gift cards are obtainable both through our website and in our stores. You can designate the value and include a custom note for your recipient.
In which regions is Afterpay accepted?
Afterpay is supported across multiple territories, including the United States, Australia, New Zealand, and the United Kingdom. Review our Payment Methods page for the complete list of supported regions.
